Technical Support is the one feature that sets us apart from the rest. Companies like Dropbox build their products for EVERY kind of user. Yes, this means Grandma too. With such a large user group is impossible for these ” tech giant” companies to have a support department that can answer your every question fast. Imagine 500 million users calling Dropbox asking “How to” questions! Due to this fact, companies like Dropbox rely on ONLINE Only support, chats and email support with wait times as long as 3 days. So if you and your business like fast support response times may be Dropbox is not for you.
Our product offers free “LIVE” Support Monday to Friday from 8am to 5pm Eastern Standard Time and 24 or less repose on all support requests. What does this mean? This means if you have a question or need one of our techs to call you and show you how to do something in the system we can do just that. Certainly, all our customers enjoy “Live” support during our business hours provided by real humans and local to Florida USA!