Drive Password Reset Instructions:


  1. Open a browser and go to
  2. Click the Forgot Password? link on the bottom of the page, as shown below.NUBIA Reset Password Image 1
  3. In the following Window, enter your e-mail address registered to the drive in field A and the captcha letters and numbers in field and click Submit.

NUBIA Reset Password Image 2


4.  You will now need to check your e-mail and click the link on the e-mail, example below.

NUBIA Reset Password Image 4


5.  You will now be taken to the following page. In lines A and B, enter your new password. In line C, enter the captcha key. Click Submit.

NUBIA Reset Password Image 5



You have now successfully reset your password. Do not forget to log into the client with the new password if you have it installed.



If you have any questions please contact our support department at or contact our office at 407-573-0206.